Siteti
SMS & Messaging · Communications
Siteti is a Nigerian-built WhatsApp CRM and SMS messaging platform designed specifically for the challenges facing Nigerian businesses managing customer communications. Unlike global enterprise WhatsApp platforms that are complex and expensive, Siteti is built with Nigerian SMEs in mind — offering an affordable, easy-to-use customer messaging platform with WhatsApp Business integration, SMS capabilities, shared team inbox, broadcast messaging, and chatbot automation, all priced in Nigerian naira.
Nigerian businesses needing an affordable WhatsApp and SMS CRM platform with a shared team inbox, chatbot automation, and customer messaging — built for the Nigerian market.
Siteti is a Nigerian WhatsApp CRM and SMS platform. Focused on Nigerian SMEs managing customer communication on WhatsApp. Shared team inbox, broadcast messaging, and chatbot builder. NGN pricing.
Features Included
Not Supported
Technical Specs
- Pricing:Free plan available. Paid plans for higher volume. Nigerian naira pricing. WhatsApp and SMS messaging.
- Authentication:API Key
- Rate Limit:Free plan limits. Paid plans for higher throughput.
- Sandbox Mode:✗ Not available
Key Highlights
- Nigerian WhatsApp CRM platform
- Shared team inbox for WhatsApp
- WhatsApp broadcast messaging
- SMS integration
- Chatbot builder (no-code)
- NGN pricing for Nigerian businesses
- Team collaboration features
- Contact management
Required Access Documents
- Siteti AccountRequiredRegister at siteti.com. Free plan available immediately. WhatsApp Business API connection requires a business phone number and Meta Business verification. API key available from dashboard settings.
Use Cases
- Nigerian SME WhatsApp Customer Service:Use Siteti to manage all WhatsApp messages from Nigerian customers in a shared team inbox — allowing multiple agents to respond to customer inquiries simultaneously without sharing a single phone, improving response time and customer satisfaction.
- WhatsApp Broadcast Campaigns for Nigerian Business:Use Siteti's broadcast feature to send marketing messages, product announcements, or promotions to a list of opted-in Nigerian WhatsApp contacts at once, reaching customers on Nigeria's most-used messaging platform.
- Automated WhatsApp Customer Support Bot:Use Siteti's no-code chatbot builder to create an automated WhatsApp response system for common customer questions — store hours, pricing, delivery tracking — reducing manual response burden on Nigerian business owners.
- Integrated SMS and WhatsApp Notifications:Use Siteti to send both SMS and WhatsApp notifications from a single Nigerian business platform, ensuring customers receive delivery updates, payment confirmations, and promotions regardless of which channel they prefer.