Sendbird API
Communications
Sendbird is the world's most trusted chat and messaging platform, providing a complete in-app chat SDK and API that enables developers to embed fully featured messaging into mobile and web applications without building communication infrastructure from scratch. Sendbird powers chat for over 300 million users across thousands of applications in healthcare, marketplaces, gaming, fintech, and on-demand services every industry that depends on real-time conversation between users, buyers and sellers, or patients and providers.
Sendbird API Highlights
Sendbird API is verified for developer integrations in Nigeria and across African markets, providing documented endpoints, sandbox testing, and developer support.
API Key
Varies by plan. Free tier: standard API rate limits apply. Channel message history limited on free tier.
Nigeria
Ghana
Kenya
AWS- Free tier:5,000 MAU, unlimited messages
- Paid plans start at ~$399/month for 5,000 MAU with advanced features
- Enterprise pricing available for high-volume users
Sendbird API Core Features & Capabilities
Features Included
Not Supported
Required Access Documents for Sendbird API
Different Sendbird API use cases
- Buyer-Seller Chat in Nigerian Marketplace:Integrate Sendbird into a Nigerian e-commerce or classifieds app so buyers and sellers can negotiate, ask questions, and confirm orders within the app keeping all communication traceable and preventing off-platform leakage.
- Rider-Customer Communication for Delivery Apps:Use Sendbird to enable real-time chat between delivery riders and customers for Nigerian logistics apps sharing delivery updates, confirming addresses, and resolving issues without phone calls.
- In-App Support Chat for Nigerian Fintech:Replace external WhatsApp support channels with an in-app Sendbird chat connected to Sendbird Desk, giving Nigerian fintech support teams a proper inbox with routing, history, and CSAT tracking.
- Patient-Doctor Messaging for Nigerian Healthtech:Embed Sendbird in a Nigerian telemedicine app for secure asynchronous messaging between patients and doctors including file sharing for lab results and prescription photos.