MessageBird API
SMS & Messaging · Communications
MessageBird, now rebranded as Bird CRM, is a Dutch-founded cloud communications company offering a comprehensive suite of messaging and customer engagement APIs. Originally launched in 2011 as a pure SMS API provider, MessageBird has expanded into a full omnichannel customer engagement platform supporting SMS, WhatsApp Business, Voice, Email, Live Chat, and a unified customer data platform.
MessageBird API Highlights
MessageBird API is verified for developer integrations in Nigeria and across African markets, providing documented endpoints, sandbox testing, and developer support.
API Key
Standard tier limits apply. Higher limits for verified business accounts.
Nigeria
Ghana
Kenya
AWSMessageBird API is best for:
Businesses needing a multi-channel customer communications platform covering SMS, WhatsApp, Voice, Email, and live chat with a unified inbox and customer data platform.
- Pay-as-you-go
- SMS, WhatsApp, Voice, Email
- Nigeria supported
- EUR/USD pricing per message
MessageBird API Core Features & Capabilities
Features Included
Not Supported
Required Access Documents for MessageBird API
- MessageBird/Bird AccountRequiredRegister at messagebird.com (now bird.com). Business verification may be required for WhatsApp and certain features. API key available from dashboard immediately after signup.
Different MessageBird API use cases
- Nigerian Fintech OTP and Transaction Alerts:Use MessageBird SMS API to deliver OTP codes and transaction alerts to Nigerian users across all networks (MTN, Glo, Airtel, 9mobile) with delivery reports and automatic retry logic.
- WhatsApp Customer Service for Nigerian Business:Deploy MessageBird WhatsApp Business API to handle customer service inquiries from Nigerian customers on WhatsApp Nigeria's most used messaging app with chatbot automation and human agent handoff.
- Omnichannel Marketing Campaigns:Use MessageBird's omnichannel platform to run coordinated marketing campaigns reaching Nigerian customers via SMS, WhatsApp, and email simultaneously with unified analytics across all channels.
- Nigerian E-commerce Order Notifications:Integrate MessageBird to send Nigerian e-commerce customers automated order confirmations, shipping updates, and delivery notifications via SMS and WhatsApp with two-way reply support.