Infobip API
SMS & Messaging
Infobip is one of the world's largest enterprise omnichannel communications platforms, powering customer engagement for over 70% of the world's top 100 banks and some of the largest global enterprises across 190+ countries. With direct carrier connections to over 700 mobile network operators worldwide including Nigerian carriers, Infobip delivers SMS, WhatsApp Business, email, voice, RCS (Rich Communication Services), Viber, Line, and push notifications through a single enterprise-grade API and customer engagement platform.
Infobip API Highlights
Infobip API is verified for developer integrations in Nigeria and across African markets, providing documented endpoints, sandbox testing, and developer support.
API Key (Authorization header: App YOUR_KEY)
Enterprise-grade rate limits. SLA-backed.
Nigeria
Ghana
Kenya
AWSInfobip API is best for:
Nigerian enterprises and large platforms needing a single omnichannel customer engagement platform SMS, WhatsApp, email, voice, RCS, chat apps, and push notifications with enterprise-grade SLAs and Nigerian carrier support.
- Custom enterprise pricing
- Pay-per-message for SMS
- WhatsApp, email, voice channels available
- Free trial credits on signup
Infobip API Core Features & Capabilities
Features Included
Not Supported
Required Access Documents for Infobip API
- Infobip AccountRequiredRegister at infobip.com for free trial access. Enterprise contracts require business verification. Nigerian businesses can sign up directly.
Different Infobip API use cases
- Nigerian Bank Omnichannel Customer Communication:Use Infobip to build omnichannel customer communication for a Nigerian commercial bank sending SMS transaction alerts, WhatsApp statements, email monthly reports, and push notifications for app users from a single unified platform.
- Nigerian Telco Customer Engagement Platform:A Nigerian telecommunications company can use Infobip to build comprehensive customer lifecycle communications onboarding SMS, data bundle expiry WhatsApp alerts, loyalty point notifications, and reactivation campaigns across all channels.
- Large E-Commerce Customer Journey Automation:Nigerian large-scale e-commerce platforms can use Infobip's Flow builder to automate customer journeys cart abandonment WhatsApp messages, order confirmation SMS, delivery email, and post-purchase review requests via push notification.
- Nigerian Insurance Policy Communication:Use Infobip to manage omnichannel communications for a Nigerian insurance company policy renewal SMS, claims update WhatsApp, premium payment email reminders, and document delivery via preferred channel for each policyholder.