Question 1

What does GIG Logistics API do?

Accepted Answer

GIG Logistics (GIGL) is Nigeria's largest courier and parcel delivery company, operating a nationwide network of over 200 service centers across all 36 states and the Federal Capital Territory. Through its developer API, GIGL enables businesses to programmatically book shipments, generate waybills, track parcels in real time, and integrate Nigeria's most trusted courier brand directly into e-commerce platforms, enterprise applications, and logistics management systems.

**What the GIG Logistics API Does**

The GIGL API exposes the full operational capability of Nigeria's largest courier network:

**1. Shipment Booking**
Create a shipment booking programmatically by providing sender and recipient details, package dimensions and weight, collection method (drop-off at service center or home pickup), and delivery preference. The API returns a booking ID and waybill number.

**2. Waybill Generation**
Generate a printable waybill/tracking label for each shipment. The waybill includes barcode, sender/recipient details, tracking number, and service center routing information.

**3. Real-time Tracking**
Query any shipment's current status and location using its waybill number. Status updates include: collected, in transit, at hub, out for delivery, delivered, and exception states. Webhook integration available for real-time push notifications.

**4. Rate Calculation**
Before booking, query the rate calculation endpoint with package weight, dimensions, origin, and destination to receive the delivery cost. Supports all GIGL service types (regular, express, economy).

**5. Service Center Lookup**
Query the locations and contact details of any of GIGL's 200+ service centers by state or city. Useful for building drop-off location finders in your application.

**6. Cash on Delivery**
GIGL riders collect payment from recipients on behalf of shippers. The COD amount is specified at booking time and disbursed to the sender account periodically. This is one of GIGL's most valued features in Nigeria's cash-preference market.

**Nigerian Market Position**

GIG Logistics is in a class of its own in Nigerian logistics:
- **Scale**: 200+ service centers vs competitors' typical 10-20 locations
- **History**: Over a decade of operations; deeply trusted brand
- **Institutional clients**: Nigerian banks, insurance companies, telcos, government agencies
- **Coverage depth**: Reaches secondary and tertiary cities across all 36 states
- **International**: Partnership with DHL for international shipments from Nigeria

No other Nigerian courier company approaches GIGL's nationwide footprint, making it the default choice for businesses requiring reliable nationwide delivery at scale.

**Enterprise Use Cases**

GIGL is particularly well-positioned for high-volume enterprise logistics:

1. **Bank Document Delivery**: Nigerian commercial banks use GIGL to deliver ATM cards, checkbooks, loan documents, and other financial materials to customers nationwide. API integration allows the bank's core banking system to automatically dispatch GIGL shipments when cards or documents are processed.

2. **Telco SIM and Device Distribution**: Nigerian telecommunications companies (MTN, Airtel, Glo, 9mobile) use GIGL for distributing SIM cards, devices, and promotional materials to dealers and subscribers nationwide.

3. **E-Commerce Fulfillment**: Online retailers use GIGL's API to integrate national delivery into their order management systems — automated waybill generation on order confirmation, tracking updates pushed to customers, and COD settlement.

4. **Insurance Document Distribution**: Insurance companies ship policy documents, certificates, and renewal notices to policyholders in all states through GIGL's network.

**How Developers Integrate**

GIGL's API uses REST with JSON and Bearer token authentication:

```
POST https://api.giglogistics.com/api/Shipment
Authorization: Bearer YOUR_TOKEN
{
  "CustomerCode": "your_account_code",
  "ReceiverName": "John Doe",
  "ReceiverAddress": "25 Marina Street, Lagos Island",
  "ReceiverPhoneNumber": "08012345678",
  "Description": "Documents",
  "Weight": 0.5
}
```

Response includes waybill number, estimated delivery date, and cost. GIGL provides sandbox credentials for development testing. Their technical team supports enterprise API onboarding.

**Pricing**

Per-shipment pricing based on weight, package dimensions, origin-destination pair, and service type. No monthly API fee — you pay per shipment booked. Enterprise accounts receive negotiated rates based on volume commitments. Contact GIGL's enterprise team for volume pricing.

**Authentication and Security**

GIGL API uses Bearer token authentication. Tokens are obtained via the OAuth 2.0 flow after registering a business account. API credentials are account-specific and shipments booked via API are billed directly to the registered business account.

**Webhook Notifications**

For real-time status updates, GIGL offers webhook integration. Register a callback URL in your account settings, and GIGL will POST status update events when a shipment's state changes. This eliminates the need to poll the tracking endpoint and enables real-time customer notifications via SMS or WhatsApp.

**International Shipping**

GIGL's DHL partnership enables international shipping from Nigeria. Through the GIGL API, businesses can book international express shipments to 220+ countries using DHL's global network, with GIGL handling the Nigerian-side pickup and customs documentation.

**Compliance and Documentation**

Enterprise GIGL API access requires:
- CAC business registration certificate
- Tax Identification Number (TIN)
- Signed API service agreement
- Account verification by GIGL's enterprise team

Typical enterprise onboarding takes 1-2 weeks from initial contact to API credentials.

**Company Background**

GIG Logistics is the logistics arm of the GIG Group (God Is Good Group), founded by Chidi Ajaere. Originally established as a bus transportation company (GIGM — God Is Good Motors), the group diversified into logistics and has grown GIGL into Nigeria's leading courier brand. The company is privately held, Nigerian-owned, and has demonstrated consistent growth through its service-center expansion model. GIGL is widely regarded as the most reliable option for nationwide delivery to secondary cities and rural areas where other couriers have limited or no coverage.

GIG Logistics API is the enterprise-grade logistics integration for Nigerian businesses that need nationwide courier capability with the highest network coverage, institutional trust, and volume capacity available in the Nigerian market.

Question 2

How much does GIG Logistics API cost?

Accepted Answer

GIG Logistics API is a paid API. Per-shipment pricing based on weight, size, and destination. Enterprise API pricing available. Contact GIG Logistics for commercial API terms.

Question 3

How do I authenticate with the GIG Logistics API API?

Accepted Answer

API Key + Bearer Token

Question 4

Is there a rate limit on GIG Logistics API?

Accepted Answer

Standard API rate limits. Enterprise SLAs available.

Question 5

Does GIG Logistics API offer a sandbox or test mode?

Accepted Answer

Yes — GIG Logistics API provides a sandbox or test environment so you can integrate and test before going live.

Question 6

What is GIG Logistics API best suited for?

Accepted Answer

Nigerian businesses needing door-to-door parcel delivery API across all 36 states — Nigeria's largest courier network with 200+ service centers, international shipping via DHL partnership, and enterprise-grade SLAs.

Question 7

Is there anything else I should know before integrating GIG Logistics API?

Accepted Answer

GIG Logistics (GIGL) is Nigeria's largest courier company with 200+ service centers nationwide. API supports parcel booking, waybill generation, tracking, and cash on delivery. Also offers international shipping. Trusted by Nigerian banks, telcos, and e-commerce platforms.

Question 8

Where can I find GIG Logistics API's documentation?

Accepted Answer

The official API documentation is at https://giglogistics.com/developer. The provider's website is https://giglogistics.com.

Question 9

Does GIG Logistics API support Nigerian developers?

Accepted Answer

Yes — GIG Logistics API explicitly supports Nigerian developers/use cases.

GIG Logistics API

Features Included

Not Supported

Key Highlights

Required Access Documents

Use Cases

Ask question or give feedback

Sign in to participate

Discover similar API's

Ask question or give feedback

Sign in to participate